Let's build from the Ground Up!
Scheduling a consultation with Ground Up Rehab is simple and stress-free. During your consultation, we’ll discuss your goals, assess your needs, and create a personalized plan to help you achieve optimal recovery and performance. Whether in-person or virtual, we’re here to guide you through every step of your rehabilitation journey.
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FAQ's
Here, you'll find answers to common questions about our services, including the evaluation process, membership options, insurance coverage, and how we support your rehabilitation journey. If you have any additional questions or need further clarification, don't hesitate to reach out to our team.
Yes! We offer consultations for individuals, teams, schools, and organizations on a wide range of topics ranging from injury prevention to professional education. If you’re interested in collaborating, please contact us to discuss a customized approach that fits your goals.
We deliver a concierge experience:
- A dedicated physical therapist oversees your care from start to finish.
- We come to your home fully equipped with a treatment table and all essential rehab tools.
- When needed, you have automatic access to our state-of-the-art clinic gym.
- We combine clinical expertise, individualized home programs, and technology-assisted progress tracking to deliver outstanding results.
Yes. We are in-network with Medicare and Blue Cross Blue Shield of Illinois (BCBSIL).For all other insurance plans, we provide out-of-network billing support, including superbills and documentation to help you seek reimbursement. We may provide out-of-network submission on your behalf in some cases.
We currently serve multiple neighborhoods throughout the greater Chicago area, including Downtown, the North Shore, as well as some Northwestern and Southwestern Suburbs. Please contact us to confirm availability and pricing in your area.
Your therapist will arrive on time with all the equipment needed—including a treatment table, resistance bands, modality tools, and more. We treat your space like a professional rehab setting. If specialized equipment is required, sessions may also be held in our clinic gym.
In most cases, no referral is needed to start physical therapy. Illinois law allows direct access with some limitations and most insurance plans do not require one. We are happy to confirm your insurance benefits and any prescription or pre-authorization requirements.
You’ll be matched with a dedicated physical therapist based on your needs and availability. That therapist will remain your point of contact throughout care—managing evaluation, treatment, follow-up, and progress. This continuity is part of our concierge advantage.
Absolutely. We specialize in geriatric physical therapy and are fully equipped to treat Medicare beneficiaries in the comfort of their own home with excellent results. In most cases, Medicare beneficiaries with a secondary policy can expect to pay nothing for physical therapy services. (Home Delivery Fees apply.)
Most sessions last 45 to 60 minutes, depending on your condition and personalized goals. We don’t rush appointments—your therapist takes the time needed to deliver meaningful care and can customize the session to fit your needs.
Yes. Some clients prefer to start at home and later transition to the clinic gym. Others alternate based on availability or treatment phase. We’re flexible—and design your plan around what’s best for you.
Yes! While we’re known for our expertise in sports rehab and orthopedic care, our therapists are also experienced in treating:
- Neurological conditions such as Parkinson’s disease, stroke recovery, neuropathy, and balance or gait dysfunction
- Cardiopulmonary conditions, including post-COVID recovery, chronic fatigue, COPD, and cardiac deconditioning
If you’re unsure whether your condition is a good fit for physical therapy, we encourage you to reach out. We welcome complex or difficult cases, including those who may have had limited success with prior treatment. Our approach is highly individualized, and we’re committed to helping you find a better path forward.